Our Approach

Our Approach Diamond Parking Service has more than 90 years of parking management experience, making Diamond the oldest and largest privately-owned parking company worldwide. It’s experience that you can trust to provide outstanding customer service and parking solutions to meet any challenge.

Our goals are clear and measurable. We demonstrate personal accountability to our clients, customers and employees. We maintain stability in the properties we manage. We draw upon our decades of experience to assist property owners and building managers to maximize their parking potential.

To our parking public, we measure the quality of our service by listening to their needs. We empower all our employees to be “Diamond ambassadors” and demonstrate personal accountability to all our parking clients.

To our landlords and property managers, we know that our employees are often the first to greet your tenants and last to bid them goodbye. As a result, each employee is highly trained in the varied types of duties and responsibilities required in the day-to-day operation and management of parking operations.

Our time-tested management approach and our special parking programs continue to set the standard for excellence in the parking industry. And because excellence in our industry requires constant review and improvement of our processes, systems and goals, we draw on our decades of experience to maximize profits while minimizing costs. There is simply no substitute for experience. It’s gratifying to know that, year after year, our clients choose us because we deliver results, performance and credibility.